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RTHK ON THE GO app icon

All-in-one Radio, TV and News Streaming App

Public media streaming mobile app

RTHK ON THE GO

Five RTHK apps, unified into one accessible experience.

UX ResearchInformation ArchitectureUser FlowUI DesignAccessibilityDesign SystemDeveloper Handoff
Role
Senior Product Designer
Platforms
iOS · Android · CMS
Outcome
Unified five standalone RTHK applications into one accessible media experience.

01

Project snapshot

The context, scope and value—at a glance.

Role
Senior Product Designer
Platforms
iOS · Android · CMS
Responsibilities
UX ResearchInformation ArchitectureUser FlowUI DesignAccessibilityDesign SystemDeveloper Handoff
Outcome
Unified five standalone RTHK applications into one seamless product experience.

02

Overview

One destination for five services.

RTHK ON THE GO brings radio, television, news, traffic and weather services from five separate apps into one unified mobile experience.

Users can enjoy live and catch-up programmes, discover archived content and manage personalised activity in one place.

03

The challenge

Reduce friction across fragmented services.

Five standalone apps made it difficult for people to know where to start.

The audit focused on overlapping content, inconsistent patterns and the effort required to move between services.

04

Existing ecosystem & app audit

Five services, one disconnected starting point.

The redesign needed to bring familiar RTHK services together without asking people to decide which standalone app to open first.

I reviewed the five apps as one product ecosystem, then identified the points where users had to relearn patterns or search for content.

Five existing apps One unified app

Five legacy RTHK applications consolidated into RTHK ON THE GO

Three high-level findings clarified where a shared system could remove friction before the interface work began.

01

Overlapping Apps

Multiple standalone apps contained overlapping content.

02

Inconsistent Patterns

UI and navigation patterns varied across the existing experience.

03

High Learning Effort

Users needed extra effort to understand where to find each service.

05

Design strategy

One product, with a clearer route to content.

  • 01Merge multiple existing apps into one unified product
  • 02Improve clarity, consistency and efficiency
  • 03Make content easier to discover for a broad audience
  • 04Reduce the learning effort required to use the application

06

My role & process

From requirements to handoff.

User Analysis + System Integration + UX/UI Design + Prototyping

As the UX/UI Designer, I was responsible for requirement analysis, information architecture, user flows, wireframing, visual direction, high-fidelity UI and developer handoff.

01Requirements
02Existing App Review
03Information Architecture
04User Flow
05Wireframes
06Visual Direction
07Final UI & Developer Handoff

07

Information architecture

Organised around tasks, not app boundaries.

I reviewed the existing applications and reorganised their content and functions into a unified structure.

The new architecture provides clear entry points to Radio, TV, News and live information while connecting shared features such as Search, Playlist, Subscriptions and History.

RTHK ON THE GO
DiscoverHomeRadioTVNews
LiveLive streamsTrafficWeather
My LibraryPlaylistSubscriptionsHistory
UtilitySearchSettingsText size

Organised around user tasks and content types rather than the boundaries of the five existing apps.

08

User flow

From access to playback.

I mapped the experience around two connected journeys: account access and content discovery.

The flows show how users enter the product, reach RTHK services and continue from programme discovery to playback and personalised actions.

Rectangle: ScreenRounded rectangle: User actionDiamond: DecisionDark node: Key destinationArrow: User movement
Multiple entry pointsUsers can enter through live content, programmes, news or their personal library.
Shared content structureTV, radio and podcast content follow consistent discovery and detail patterns.
Persistent playback actionsPlaylist, download, sharing and listening history stay connected to the player experience.

Primary journey

Content Discovery & Playback

Use the focused flow paths to explore the system without reproducing every screen-level requirement.

  1. Home leads to a content choice, then to a programme list, programme information, episode details, the player and continued listening.
  2. Live TV and Live Radio take a shorter route through channel selection to the live player.
  3. The player keeps playlist, download, sharing, playback speed, sleep timer and continued listening together.

Supporting journey

Account Access & Recovery

Use the focused flow paths to explore the system without reproducing every screen-level requirement.

  1. Open App leads to Account Access and the decision about whether a user already has an account.
  2. Existing users can log in or recover access with email or mobile number, OTP and password reset.
  3. New users complete required account information, verification, optional profile and interests before returning Home.

09

Wireframes demo

Explore the product direction before production UI.

These exploratory screens show the evolving information hierarchy, navigation and playback patterns.

They document the design direction rather than final production interface exports.

10

Final UI showcase

A flexible media experience in light and dark mode.

Production screens show how a unified visual system carries through discovery, playback, settings and account tasks.

Switch modes to compare the supported appearances without changing the gallery layout.

11

Accessible visual design

Clarity for a broad audience.

The visual direction prioritises readability, understandable controls and flexible viewing conditions for a broad public audience.

Accessibility is treated as part of the product’s core interaction model rather than a separate add-on.

RTHK interface control for small, medium and large text sizes

Adjustable Text Size

Gives people control over reading comfort without losing the interface hierarchy.

RTHK dark and light mode colour palette

Clear Colour Contrast

Pairs considered dark and light themes with a restrained, accessible colour system.

RTHK audio player showing programme details and playback controls

Clear Playback States

Makes the current programme, playback status and controls easier to understand at a glance.

12

Design impact

One coherent product experience.

The final direction turns five standalone services into one clearer product for discovering, watching, listening and saving RTHK content.

The impact is a scalable foundation for future RTHK services, with less navigation friction and more consistent experiences across the product.

01Unified five standalone applications into one experience
02Improved navigation and discoverability across services
03Simplified the journey from discovery to playback and saved content
04Established a more accessible, scalable design direction